VegasParadise Online Casino Privacy Policy

At Vegas Paradise, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at VegasParadise Online Casino. By registering an account or continuing to browse our platform, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and transparently, in accordance with applicable data protection laws.

Who We Are

Here at VegasParadise, we operate under the management of ProgressPlay Ltd, a company licensed and regulated under a Curacao sublicence (GLH-OCCHKTW05012020). Our Vegas Paradise online casino has been providing a secure and entertaining gaming environment since 2012. If you have any questions about how we handle your personal data, you may contact us at customersupport@instantgamesupport.com or submit a complaint to complaints@instantgamesupport.com.

Information We Collect

We at VegasParadise collect personal data that is necessary for us to provide our gaming services, process transactions, and comply with our legal obligations. The information we may collect includes:

Full name, date of birth, and contact details (email address, phone number)
Account registration credentials and login activity
Billing and payment information, including card details and e-wallet data
Identity verification documents (passport, national ID, proof of address)
Gaming history, transaction records, and account activity
Device information, IP address, browser type, and operating system
Communications you send us via live chat, email, or our contact form

Our Vegas Paradise platform also collects information automatically through cookies and similar tracking technologies. This helps us understand how you use our vegas paradise mobile casino experience and allows us to optimise our services for both desktop and mobile users.

How We Use Your Information

We use the personal data we collect for the following purposes:

To create and manage your account on our VegasParadise casino platform
To process deposits and withdrawals using your preferred payment methods
To verify your identity and comply with anti-money laundering (AML) regulations
To provide 24/7 customer support through live chat and email
To send you information about our vegas paradise casino bonus offers, promotions, and loyalty rewards
To detect and prevent fraud, cheating, or any suspicious activity on your account
To comply with our legal obligations under applicable gambling and financial regulations
To improve the functionality and performance of our vegasparadise mobile casino interface

We will never sell your personal data to third parties for their own marketing purposes. Our VegasParadise team only shares your data where it is strictly necessary and lawful to do so.

Legal Basis for Processing

At Vegas Paradise, we process your personal data on the following legal grounds:

Contractual necessity: We need certain data to fulfil our obligations under our Terms and Conditions when you register and play at our casino.
Legal obligation: We are required by law to collect and retain specific information for identity verification, responsible gambling checks, and financial reporting.
Legitimate interests: We process some data to prevent fraud, ensure platform security, and improve our services.
Consent: Where required, we will ask for your explicit consent before processing your data for marketing communications.

Cookies and Tracking Technologies

Our VegasParadise Online Casino website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyse site traffic, and deliver relevant content. We use the following types of cookies:

Essential cookies: Required for the basic functionality of our vegas paradise casino online platform
Analytical cookies: Help us understand how players interact with our site
Marketing cookies: Allow us to deliver personalised offers and promotions

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance of our Vegas Paradise casino app and web experience.

Data Sharing and Third Parties

We at VegasParadise work with trusted third-party service providers to deliver our gaming services. These may include payment processors, game providers such as Microgaming, NetEnt, Evolution, Playtech, and Pragmatic Play, as well as identity verification and fraud prevention partners. We require all third parties to respect the security of your data and to treat it in accordance with applicable laws.

We may also disclose your information to regulatory authorities, law enforcement agencies, or other governmental bodies where required by law or where we believe it is necessary to protect the rights, property, or safety of our VegasParadise Online Casino, its users, or the public.

Data Retention

Our Vegas Paradise online casino retains your personal data for as long as your account remains active and for a period thereafter as required by law. In most cases, this means we keep your records for a minimum of five years following account closure to comply with anti-money laundering and gambling regulations. Once this period has expired, we will securely delete or anonymise your data.

Your Rights

As a user of our VegasParadise casino services, you have the following rights in relation to your personal data:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct any inaccurate or incomplete data
Right to erasure: In certain circumstances, you may request that we delete your data
Right to restrict processing: You can ask us to limit how we use your information
Right to data portability: You may request a transfer of your data in a machine-readable format
Right to object: You can object to us processing your data for direct marketing purposes

To exercise any of these rights, please contact us at customersupport@instantgamesupport.com. We will respond to your request within 30 days.

Children and Minors

Our vegasparadise casino platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data. We encourage parents and guardians to use appropriate parental control tools to prevent underage access.

Security of Your Data

We at VegasParadise implement industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. Our platform uses SSL encryption technology, secure payment processing, and strict internal access controls. While we take every reasonable precaution to safeguard your data, no online transmission is ever completely risk-free, and we encourage you to keep your account credentials confidential at all times.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through your registered email address or via a prominent notice on our Vegas Paradise casino website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your data at VegasParadise Online Casino, please do not hesitate to reach out to our support team:

General Support: customersupport@instantgamesupport.com
Complaints: complaints@instantgamesupport.com
Live Chat: Available 24/7 directly through our website

We are committed to resolving any privacy concerns promptly and professionally. Thank you for trusting our VegasParadise Online Casino with your personal information.

Content updated: July 13, 2026